Account Manager

description

An exciting opportunity to join eToro, the world's leading social online trading platform, a revolutionary fintech company that has been at the forefront of online trading for more than a decade. eToro has engaged millions of users with innovative social features and we have been continuously transforming the traditional money management industry, in order to open the financial markets to everyone, everywhere.

eToro, the world’s largest social investment network is seeking proactive, highly motivated and skilled account managers with former experience in the financial industry. This position has both sales and marketing aspects, and includes monitoring customer’s accounts and retaining them.

As an account manager (AM) in the customer facing department you will be responsible for retaining the relationships with the company's most valuable customers. 

What will you be doing?

  • Providing extraordinary service aligned with the company’s culture and values
  • Discussing financial markets and factors in a clear manner with clients
  • Communicating marketing promotions to clients via telephone and email
  • Being an ambassador in carrying out the company’s vision and products


requirements


  • Outstanding communication skills (verbal and written)
  • Strong sales and service orientation
  • Mandarin as mother tongue + Excellent English 
  • BA in Finance/Economics/business management from a well-known establishment
  • Understanding of the financial markets
  • 2 or more years of experience in the Financial industry (sales/AM)
  • Worked with customer Service/Relationship Management and/or CRM


Besides that, you must possess the following qualities:

  • Energetic
  • Ability to self-manage your time and prioritize tasks
  • Be a real team player
  • Have excellent learning skills
  • Be motivated to succeed and willing to contribute
  • Be target oriented
  • Have phenomenal interpersonal skills

Benefits

  • Competitive salary plus bonus 
  • eToro trading account with a start up balance of $1,000.00 USD 
  • Hybrid work from home/office model 
  • A full at home office set up
  • Monthly office celebrations
  • Fun and vibrant working environment
  • Wellbeing gifts and merchandise 

This role will be based in our Sydney office. Candidates must have full working rights in Australia.

Australia office
location
CF
department
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