What are the requirements for transferring crypto from my eToro investment account to my eToro Money crypto wallet?

‘Crypto Transfer’ refers to an action of withdrawing crypto from the eToro platform to the eToro Money crypto wallet. A guide on how to transfer your crypto can be found here.

 

Crypto transfer is not available in all countries. An up-to-date list of eligible countries and cryptoassets that may be transferred can be found in the Crypto section of the Fees page under the heading Crypto transfer fees.

 

Only BUY (long) positions that are backed by real crypto (not CFDs) can be transferred to the crypto wallet.

 

If you are a new eToro user and deposit via credit / debit card, PayPal or Sofort (Klarna), there may be restrictions on the timing and amount of your crypto transfers. There is a waiting period during which your remaining equity (your equity excluding the value of the crypto you want to transfer) cannot be lower than the amount you deposited via this payment method. Once the waiting period is over, you may transfer crypto positions of any amount.
 

The waiting period starts on the day you first deposited funds to your eToro account (regardless of the payment method used) and depends on your eToro Club level. The length of the waiting period for new users is shown in days in the table below:

 

Payment Method

Bronze*

Silver

Gold

Platinum

Platinum+

Diamond

Credit / Debit Card

60 60 60 60 60 30

PayPal

60 60 60 60 60 30

Sofort (Klarna)

60 30 30 30 30 30

 

* The transfer feature is currently being rolled out to Bronze users for the payment methods above on a country by country basis.
 

Here is an example:

You are a Bronze user and your first deposit on eToro was $400 via bank transfer. After 15 days, you made a further deposit of $600 via credit card. After another 20 days, you have made a profit and your equity is $1,500. You have an open Ethereum position with a current value of $1,000. Since your remaining equity ($500) is lower than the amount you deposited via credit card, and only 35 days have passed since your first deposit on eToro, you cannot transfer the position yet. You will be able to transfer it only after 60 days have passed since your first deposit on eToro, since this is the waiting period for new users at Bronze level who have used a credit card.

 

It can take up to five business days for eToro to process the transfer request. We may ask you for further documents in some cases. From the moment that the request is processed, it can also take additional time for the cryptoassets to appear in the wallet. Furthermore, please note that there may be further delays in the execution of transfer requests.

Note: Requests are not processed on weekends and/or national holidays.

 

Please note that we reserve the right to modify, suspend or discontinue the transfer feature at any time.